Champlain Valley Equipment Merge

Dear Valued Customers,

 

After over 25 wonderful years of serving our community and growing Empire Tractor into the successful business it is today, we are writing to share some important news. As of November 1st, 2024, Empire Tractor will be transitioning ownership to Champlain Valley Equipment. This decision was not made lightly, but after careful thought, it became clear that it was time to consolidate into a bigger organization with more resources so we could offer you more services and opportunities.

Champlain Valley Equipment is a well-respected company, and we have complete confidence they will continue to provide the same high-quality service and products you’ve come to expect from Empire Tractor. You can rest assured that the same dedication to excellence and customer care will remain at the core of the business.

 

While Tim and Phill may be stepping back in certain ways, we are not saying goodbye entirely. Tim will continue to work as a manager at our Batavia location, and Phill will manage the Atlanta and Waterloo locations. We look forward to remaining connected to the business and to many of you.

 

Serving this community for the last 25 years has been a privilege. Your trust, loyalty, and friendships have meant the world to us, and we are deeply grateful for your support throughout the years.

 

Thank you again for being a part of the Empire Tractor family. We’re excited about what’s to come and look forward to this new chapter alongside you. Stay tuned for a special follow-up email filled with exclusive sales and offers to celebrate this new milestone with the Champlain Valley Equipment family of dealerships!

 

Warmest regards,

 

Tim Call                                                       Phill Doty, Jr

Owner, Empire Tractor                               Owner, Empire Tractor

Manager, Batavia Location                       Manager, Atlanta and Waterloo locations

 

What does this acquisition mean for you?

All 6 Empire Tractor locations will be rebranded as Champlain Valley Equipment. CVE is based in Middlebury, Vermont and will now have 11 locations across NY and VT. This means you can now access an even broader range of services and resources. Your current contacts and the high level of service you’ve come to expect from Empire Tractor will remain with little change. We are committed to continuing to deliver the results that you rely on and could not be more excited about how much more we will be able to provide in the future for our customers.
 

Consistent Points of Contact
Your main point(s) of contact, along with our core Empire Tractor team, will remain the same during this transition. As we integrate more with Champlain Valley Equipment, you may also meet additional team members who will be here to support you and provide access to new and enhanced services.
 

Billing Transition

Starting November 1st, 2024, billing will be processed through Champlain Valley Equipment. If you have any billing questions, please contact Liza Miner at her direct line, 802-610-4165, or Jennifer LaRock at 802-771-4380, or [email protected].

 

We will continue to offer CNH Productivity Plus, Farm Plan, and credit cards. As of November 1st, you will be asked to provide Champlain Valley Equipment your card numbers and any exemption certificates.

We are confident that this acquisition will bring enhanced value and growth opportunities for your business. If you have any questions or concerns, please do not hesitate to reach out to me directly or any member of our team. We truly appreciate your partnership and look forward to continuing to work together to deliver exceptional customer service and top of the line products.

Thank you and best wishes for a strong finish to 2024,

 

Tim Call

President

Empire Tractor, Inc

585-343-1822